WHY RARA.COM IS FAILING TO ADDRESS THE MASS MARKET
The other day I pointed out four reasons why Rara.com is worth checking out. While Rara.com certainly brings a fresh breeze into the market, I believe they will have a tough time. Here’s why:
Let’s look again at what lets Rara.com stand out in the ecosystem of streaming services. The biggest difference between Rara.com and the existing players is clearly the user interface, which is designed to be very easy and intuitive. In the launch presentation Rob Lewis, chairman of Rara.com, said that the market of digital music is still in its infancy and has not yet reached the mainstream. Players like Spotify, at the same time, do not address the mainstream market, but a small niche instead:
The graph shows the audience along the two axes “music knowledge” (from “music listener” to “music guru”) and tech knowledge (from tech laggard” to “tech wizard”). According to Lewis, a majority of existing music services (including Spotify, Napster, Pandora, but also iTunes) are “designed for people who know a lot about music and also are technically very literate” (i.e., the upper right quadrant), and fail to meet mainstream requirements. Rara.com, on the other hand, focusses on the remaining untapped market, that represents a majority of 80% of the entire market, according to their analyses.
Quite frankly, I think that Rara.com is not going to be able to get those remaining 80% of the market, and I’m going to explain why.